> ## Documentation Index
> Fetch the complete documentation index at: https://canopy.wnstn.space/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Billing, Plans, and Usage in Cano Analytics

> Compare plans, monitor your monthly event usage, upgrade or cancel your subscription, and manage payment details and invoices — all from one place.

Everything related to your subscription lives in the Billing section of your workspace settings. From here you can see how much of your monthly event quota you have used, switch plans, update your payment method, download invoices, and manage your billing contacts. Only workspace members with the **Owner** role can make changes to billing; **Admins** can view billing details but not modify them.

***

## Plans Overview

Cano Analytics offers four plans designed to grow with your product.

| Plan           | Events / Month | Data Sources | Team Members | Retention |
| -------------- | -------------- | ------------ | ------------ | --------- |
| **Free**       | 100K           | 1            | 3            | 30 days   |
| **Starter**    | 1M             | 5            | 10           | 90 days   |
| **Pro**        | 10M            | Unlimited    | Unlimited    | 1 year    |
| **Enterprise** | Custom         | Custom       | Custom       | Custom    |

<Tip>
  Switch to **annual billing** and save **20% off** the monthly rate on Starter and Pro plans. You can enable annual billing when you upgrade or from **Settings → Billing → Subscription**.
</Tip>

For custom event volumes, dedicated infrastructure, SAML SSO, or SLA requirements, [contact our sales team](mailto:sales@canoanalytics.io) to discuss an Enterprise plan.

***

## Upgrading Your Plan

<Steps>
  <Step title="Open Billing settings">
    Navigate to **Settings → Billing** in your workspace.
  </Step>

  <Step title="Click Upgrade">
    Click the **Upgrade** button next to your current plan summary.
  </Step>

  <Step title="Choose a plan">
    Review the plan comparison and select the plan that fits your needs. Toggle **Annual** billing to see the discounted pricing.
  </Step>

  <Step title="Enter your payment method">
    Enter your credit or debit card details. Cano Analytics uses Stripe for secure payment processing — your card details are never stored on Cano's servers.
  </Step>

  <Step title="Confirm the upgrade">
    Click **Confirm Upgrade**. Your new plan limits take effect immediately and you are charged a prorated amount for the remainder of the current billing period.
  </Step>
</Steps>

***

## Monitoring Your Usage

The usage bar at **Settings → Billing** shows you how many events you have tracked in the current billing period compared to your plan's monthly limit.

* The bar updates in near-real time as events are ingested.
* The current period's start and end dates are shown beneath the bar.
* You can also see a breakdown by data source to identify which integration is consuming the most quota.

<Note>
  If you exceed your plan's monthly event limit, **new events are queued** rather than dropped, and Cano Analytics sends a warning email to the workspace Owner. Queued events are processed once your next billing period starts or immediately after you upgrade. To avoid any risk of data loss, upgrade your plan before reaching the limit.
</Note>

***

## Invoices and Receipts

Cano Analytics generates an invoice at the start of each billing period. To view and download past invoices:

<Steps>
  <Step title="Open Billing settings">
    Go to **Settings → Billing**.
  </Step>

  <Step title="Open the Invoices panel">
    Click **Invoices** in the Billing navigation tabs.
  </Step>

  <Step title="Download an invoice">
    Click the **Download PDF** link next to any invoice in the list. Invoices include a full breakdown of charges, your billing address, and a Stripe payment receipt number for expense reporting.
  </Step>
</Steps>

To update the billing email address or add a company name and VAT/tax ID to future invoices, click **Billing Details** in the same panel.

***

## Cancelling Your Subscription

You can cancel your paid subscription at any time by downgrading to the Free plan.

<Steps>
  <Step title="Open Billing settings">
    Navigate to **Settings → Billing**.
  </Step>

  <Step title="Click Manage Plan">
    Click **Manage Plan** and select **Downgrade to Free**.
  </Step>

  <Step title="Confirm cancellation">
    Review the changes — including the reduction in event quota, data sources, and team seats — and click **Confirm Downgrade**.
  </Step>
</Steps>

Your paid plan remains active until the end of the current billing period. After that, your workspace moves to the Free tier and the following changes apply:

* Event ingestion is capped at **100K events per month**.
* Data older than **30 days** is scheduled for deletion. You have a **14-day grace period** to export any data you need before it is permanently removed.
* Team members beyond the Free plan's 3-seat limit lose access. The Owner and the two most recently active Admins retain access automatically; you can manually reassign the remaining seats.

***

## Enterprise Pricing

If your team needs a custom event volume, dedicated infrastructure, advanced security controls, or a committed support SLA, reach out to the Cano Analytics sales team directly.

[Contact sales →](mailto:sales@canoanalytics.io)

***

## Related Pages

<CardGroup cols={2}>
  <Card title="Workspace Settings" icon="gear" href="/docs/settings/workspace-settings">
    Manage your workspace name, API keys, and data retention settings.
  </Card>

  <Card title="Team & Permissions" icon="users" href="/docs/settings/team-and-permissions">
    Invite teammates and assign roles that match your plan's seat limits.
  </Card>
</CardGroup>